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User profile for user: MD_Gene
MD_Gene Author
User level: Level 1
144 points

First Lock UP :-(

I am new to the Mac environment but have gained a lot of insight from posting here already. I have had my Mac for about 5 weeks. I was working on Numbers today and selected some cells I then hit delete and my computer froze. I could change apps with command tab buttons but could not quit Numbers. I tried a few times and finally had to use the power button to shut down. The good news is, I did not lose anything. I converted to Apple after 100 years on Windows to hopefully leave the blue screen in the past. Anyone have a lock up experience? Is there a way to unlock short of doing what I did? Thanks for your help.

Posted on Aug 4, 2015 1:11 PM

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User profile for user: Carolyn Samit
Carolyn Samit
User level: Level 10
165,615 points

Posted on Aug 4, 2015 1:20 PM

The next time an app freezes you can force quit the app using the Command + Option + Esc keyboard shortcut.


OR, open the Activity Monitor app located in HD > Applications > Utiliities. You can force quit apps from there > Activity Monitor: Quit a process

A Safe Mode boot deletes system caches that may help with system freezes.


Top left corner of your screen click the Apple  > Shut Down.


After your Mac shuts down, wait 10 seconds, then press the power button.


Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before.


Release the Shift key when you see the gray Apple logo and progress indicator.


Once you are in Safe Mode, go back to the Apple  menu. From the drop down menu click: Restart




About Safe Mode

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User profile for user: Carolyn Samit
Carolyn Samit
User level: Level 10
165,615 points

Aug 4, 2015 1:20 PM in response to MD_Gene

The next time an app freezes you can force quit the app using the Command + Option + Esc keyboard shortcut.


OR, open the Activity Monitor app located in HD > Applications > Utiliities. You can force quit apps from there > Activity Monitor: Quit a process

A Safe Mode boot deletes system caches that may help with system freezes.


Top left corner of your screen click the Apple  > Shut Down.


After your Mac shuts down, wait 10 seconds, then press the power button.


Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before.


Release the Shift key when you see the gray Apple logo and progress indicator.


Once you are in Safe Mode, go back to the Apple  menu. From the drop down menu click: Restart




About Safe Mode

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First Lock UP :-(

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