ghazi51
Level 1
(0 points)
pleas help me, my iphone 4s ios 8.4 wont connect to home wifi and the wifi icon still grey while other devices are connected
i tried to restart the phone and the router but the problem persist
iPhone 4S, iOS 8.4
Q: pleas help my iphone 4s ios 8.4 wont connect to home wifi and the wifi icon still grey while other devices are connected
Hello ghazi51,
Thanks for using Apple Support Communities.
If the Wi-Fi icon in your settings is grayed out, then please follow the directions outlined below.
If you can't turn on Wi-Fi on your device because the setting is grayed out or dim, follow these steps.
Check if the issue still exists after each step:
- Make sure you have the latest version of iOS.
- Tap Settings General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
If you still need help, contact Apple for support and service options.
If Wi-Fi is grayed out or dim on your iPhone, iPad, or iPod touch - Apple Support
Take care.
How did you go with your phone?
I have been having troubles with the same issue and after exhausting all suggestions online, gave up and rang my internet service provider (iinet)
The customer service operator suggested that I should, "Reset the modem to factory settings.....depressing reset button with a paperclip or similar for 30 seconds.......found on the back of the modem"
I have done this.
My iphone6 is now connected to the home wifi.
bailey_1808
