Virus/Adware problem
Hi, something hijacked my Safari and this Mac IOS Alert popped up. Can some one help me with this? Is this a malicious alert?
iMac, OS X Mavericks (10.9.4), iMac 27" 3.5GHz Intel Core i7
Clickhereand follow the instructions, or if there’s a type of adware not covered by them on the computer,these ones. If you'd rather not remove it manually, you can instead runMalwareBytes for Mac.
(131251)
I have ran a scan with MalwareBytes for Mac and it found nothing. Still have the problem, any thoughts?
Follow the instructions in the first link that Niel provided.
Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If the message reappears, disconnect the computer from the Internet for long enough to erase that site from the browser history.
(131252)
Ok, Niel's suggestion of holding shift key down while launching Safari seemed to work. It started as it should. I will still follow the other suggestions to be sure no adware exists.
Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.
Your problem is most likely not caused by malware. It's a Web scam that only affects your browser, and only temporarily. There are several ways to recover.
1. If you're running Safari 8.0.7 or later and you see a dialog with the message “Don’t show more alerts from this webpage,” check the box and click OK.
2. If no other tabs or windows are open, or if you don't mind losing those tabs or windows, force quit Safari. Relaunch it by holding down the shift key and clicking its icon in the Dock.
The following steps may enable you to keep the state of other open tabs and windows.
3. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
4. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
5. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. If the Preferences menu item is grayed out, go to Step 2.
After closing the malicious page, select from the menu bar
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.
Virus/Adware problem