iTunes installation problem Windows 10

Question

Level 1

14 points

iTunes installation problem Windows 10

Error message:

Microsoft.VC80.CRT,type="win32",version="8.0.50727.5592",publicKeyToken="1fc8b3b 9a1e18e3b",processorArchitecture="amd64"'Erreur0x80073715

or

Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2)

________________________________________
I managed to fix my problem , it seems that this is a bad installation Redistributable Package Microsoft Visual C ++ 2010 SP1 (x64) , which can be found at: http://www.microsoft.com/en-US/download/details.aspx?id=13523
Having already installed on my device , I ordered a repair during package execution .

Then, I was able to install the latest version of iTunes , found at: https://www.apple.com/itunes/download/
The problem was the inability to install Apple Application Support 64-bit ( Version 32 is installed and still allow me to be able to use iTunes 12.2.1 for Windows ( 64-bit version for older video cards). Yes, because in the meantime, you can still use this version , which can be found on iTunes 12.2.1 pour Windows (version 64 bits pour les anciennes cartes vidéo)

So, have a nice day.

PS : I'm a French guy, and my english isn't be perfect!

Windows 10-OTHER, Other OS, null

Posted on Aug 4, 2015 1:59 PM

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Answer 1

turingtest2

Level 10

272,743 points

Feb 4, 2017 6:46 AM in response to hkwhelan

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

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Answer 2

hkwhelan

Level 1

4 points

Feb 2, 2017 4:44 PM in response to RAIIIIN

Tried this -- disaster.

Downloaded the Redistributable Package Microsoft Visual C ++ 2010 SP1 (x64). Wasn't able to "repair" as it wasn't installed on my computer so just let it install.

I am now not able to get iTunes to download. Keep getting a "Failed-Network error."

I'm now going back to square one and will install the above and hope I can get iTunes. Ugh!

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Answer 3

Aug 5, 2015 11:23 AM in response to RAIIIIN

thank you so much after installing windows 10 i couldn't get past this error and it was driving me insane i thank you so much

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Answer 4

RAIIIIN Author

Level 1

14 points

Aug 6, 2015 3:56 AM in response to RAIIIIN

In fact, there is another required package from what I read on the forums and can also help you : Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update on https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=26347

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Answer 5

Aug 10, 2015 10:03 AM in response to RAIIIIN

Thank you so much, this worked for me as well 🙂.

Regards,

Hridesh

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