HT204095: If iTunes doesn't recognize your iPhone, iPad, or iPod

Learn about If iTunes doesn't recognize your iPhone, iPad, or iPod

mjo283

Level 1 (0 points)

Q: iTunes error

iTunes error message say the iPod cannot be synced because it cannot be found.

iPod nano, iOS 8.4

Posted on Aug 4, 2015 1:21 PM

I have this question too

Q: iTunes error

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Helpful answers

by pedro d,

pedro d Aug 6, 2015 11:02 AM in response to mjo283
Community Specialists

Aug 6, 2015 11:02 AM in response to mjo283

Hello there, mjo283.

Sounds like you're iPod Nano is not being recognized or found when trying to sync with iTunes. The steps recommended in the Knowledge Base article you were referred to us from are a great place to start. If you're still experiencing the issue, you may find some helpful steps for the iPod Nano itself in the following Troubleshooting Assistant:

Apple - Support - iPod nano - iTunes Troubleshooting Assistant

Thanks for reaching out to Apple Support Communities.

Cheers.
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