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Youtube on Safari

Hi there. I have some problems with my youtube recently. Whenever I access to Youtube, the site becomes m.youtube.com and I cannot watch the videos because QuickPlayer does not support the file !!!? Does anyone have the same problem as me ? Mine is Macbook Air OS X Yosemite Ver 10.10.4. Thanks

Posted on Aug 4, 2015 11:59 PM

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Question marked as Best reply

Posted on Aug 5, 2015 7:25 AM

1. If you use iCloud to synchronize Safari with a mobile device, you may be opening a bookmark to the mobile version of the site. Another possibility is that you're getting a Handoff activity from the device.

Remove everything from the URL except the domain name and try again. For instance, if the URL is something like this:

http://www.example.com/mobile

or

http://mobile.example.com

change it to this:

http://www.example.com

2. From the Safari menu bar, select

Safari Preferences... Privacy Remove All Website Data...

and confirm. Test.

3. If the above steps don't solve the problem, load CheckMyIp.org and post the "USER AGENT information" shown.

2 replies
Question marked as Best reply

Aug 5, 2015 7:25 AM in response to cindy.pham

1. If you use iCloud to synchronize Safari with a mobile device, you may be opening a bookmark to the mobile version of the site. Another possibility is that you're getting a Handoff activity from the device.

Remove everything from the URL except the domain name and try again. For instance, if the URL is something like this:

http://www.example.com/mobile

or

http://mobile.example.com

change it to this:

http://www.example.com

2. From the Safari menu bar, select

Safari Preferences... Privacy Remove All Website Data...

and confirm. Test.

3. If the above steps don't solve the problem, load CheckMyIp.org and post the "USER AGENT information" shown.

Youtube on Safari

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