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User profile for user: BSinger1027
BSinger1027 Author
User level: Level 1
0 points

Voice Support completely disables my iPad

I inadvertently turned on Voice Support under Accessibility. When the confirmation dialog box appeared, all button functionality disappeared and clicking on any button just caused the voice to say what the button was, but the functionality disappeared. Now I can't restore or recover the iPad because it requires that I do something on the iPad (turn off Find My iPhone or unlock the iPad with my passcode). None of the buttons work so I can't even unlock it.

Help!

iPad Air, iOS 8.1.3

Posted on Aug 4, 2015 7:54 PM

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User profile for user: AJ397
AJ397
User level: Level 6
12,907 points

Posted on Aug 4, 2015 8:13 PM

To unlock: double tap where it says slide to unlock and then double tap each of the numbers in your passcode.

To turn off voiceOver via the iPad you have multiple options:

  • triple click the home button and see if an accessibility options box pops up, if it does you can disable voiceOver in there.
  • if you have Siri tell Siri to turn voiceOver off
  • If none of the above work, go to settings> general> accessibility> voiceOver and turn it off.

Note: you will need to double tap every button with voiceOver on. You also need to use 3 fingers to scroll. While the instructions on this link: iOS: Home screen icons are magnified or large - Apple Support are for zoom if you do the same thing in iTunes it will also turn off voiceOver.

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User profile for user: AJ397
AJ397
User level: Level 6
12,907 points

Aug 4, 2015 8:13 PM in response to BSinger1027

To unlock: double tap where it says slide to unlock and then double tap each of the numbers in your passcode.

To turn off voiceOver via the iPad you have multiple options:

  • triple click the home button and see if an accessibility options box pops up, if it does you can disable voiceOver in there.
  • if you have Siri tell Siri to turn voiceOver off
  • If none of the above work, go to settings> general> accessibility> voiceOver and turn it off.

Note: you will need to double tap every button with voiceOver on. You also need to use 3 fingers to scroll. While the instructions on this link: iOS: Home screen icons are magnified or large - Apple Support are for zoom if you do the same thing in iTunes it will also turn off voiceOver.

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Voice Support completely disables my iPad

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