HT204406: Get help with iTunes Match

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harryubu

Q: Matched tracks can't be downloaded??

I am a blind user of I iPhone 5S iOS 8.4 and iPad Air iOS 9 beta 2 and Mac Mini 2015 with latest Yosemite and I am struggling to manage my music library. iTunes Match on iTunes 12.2.1 on latest Mac mini has matched and uploaded my music but on iOS devices I very often get "This item cannot be downloaded" messages when trying to play Matched tracks. Following Apple Support advice, I've signed out of iTunes and iCloud music library on all devices and then back in repeatedly but the problem persists. Is this something I just have to wait for Apple to fix or do you know what else I should do? Thanks. Harry in the UK

iPhone 5s, iOS 8.4

Posted on Aug 5, 2015 2:46 AM