Tiff upload to photo lab site

Question

Level 1

17 points

Tiff upload to photo lab site

Hi,

I'm trying to upload an 8 bit Tiff file to the site of a lab called Whitewall. Their uploader is fairly standard, ie click on upload on their site, then choose a file from Aperture. However it is showing as a jpeg on their site when I upload it. The export preset is set to Tiff. They have suggested sending the file over a system called Wetransfer, but this uses a similar uploader and the file is showing as a jpeg here also.

I have spoken to Whitewall and they cannot explain it. As the file is showing as a jpeg on both these different uploaders that pretty much rules out an error at their end.

Can anybody help?

Jon

iPad Air, OS X Mavericks (10.9.5)

Posted on Aug 5, 2015 5:19 AM

Reply

Answer 1

Aug 5, 2015 6:06 AM in response to Rollins1

Hi Rollins1,

I usually exporting TIFF (Adobe RGB) on to the desktop or kind of folder and there from to WhiteWall - works for me.

BR,

Kalevi

Reply

Answer 2

Rollins1 Author

Level 1

17 points

Aug 5, 2015 6:51 AM in response to laur-kalevi

Hi,

so I guess you have had the same problem as me? So you just create a folder somewhere, say in pictures, export the image to it and the use the whitewall uploader to upload from that folder rather than directly from aperture?

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Answer 3

Aug 5, 2015 7:13 AM in response to Rollins1

Hi Rollins1,

I never used direct upload option from Aperture Library, because, once you made manual export somewhere else, for example to desktop in format JPG, your direct upload from library will go as you made your last export, no matter what is set up afterwards. It is one step more, but you can be sure you get TIFF format to the WhiteWall lab.

BR,

Kalevi