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iPhone5s USB connection

When I connect to PC USB, there is a connection, then after about 30 seconds, the connection cuts off. I am trying to offload a bunch of movies/pics to make space and can't. Help!

iPhone 5s, iOS 8.3

Posted on Aug 5, 2015 6:47 AM

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Posted on Aug 5, 2015 7:52 AM

does it cut off period or does it cut off when you try to download or upload ? (not sure of what offload is)



have you verified you have the latests version of itune?

have you tried another usb port ?

have you tried another cable ?

have you tested if the same thing happens to other computers then the one you attempt with at first?

2 replies
Question marked as Best reply

Aug 5, 2015 7:52 AM in response to dlitts

does it cut off period or does it cut off when you try to download or upload ? (not sure of what offload is)



have you verified you have the latests version of itune?

have you tried another usb port ?

have you tried another cable ?

have you tested if the same thing happens to other computers then the one you attempt with at first?

iPhone5s USB connection

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