iPhone 6 bluetooth connection issue

I have an Alpine CD receiver - CDE-133EBT_OM - and my iPhone 5 connected first time every time to the unit. Last week got an iPhone 6 and have not been able to connect since. Tried pairing the new phone with the unit from both sides and both can see the other one but the connection always fails. Tried connecting the phone to an iPad as well and cannot even discover that!!!

iPhone 6, iOS 8.4

Posted on Aug 5, 2015 8:17 AM

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1 reply

Aug 7, 2015 7:51 AM in response to crooga55

Hello there, crooga55.

It seems you have been unable to pair your Bluetooth car stereo receiver with you're new iPhone 6. The following Knowledge Base article offers up some great recommendations for troubleshooting:


Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support


If you're using Bluetooth

  1. Check your car stereo's user manual for steps about pairing with a Bluetooth device.
  2. On your iOS device, swipe up to open the Control Center, then tapUser uploaded filetwice to turn Bluetooth off and back on.
  3. Restart your iOS device.
  4. On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.
  5. Update your iOS device.
  6. Install any firmware updates for your car stereo.
  7. If you still can't connect, Contact Apple Support.


Thanks for being a part of Apple Support Communities.


Cheers.

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iPhone 6 bluetooth connection issue

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