Q: Deactivated iPhone 4 not Connecting with Bluetooth Speaker
Hello,
Please forgive me if this question shows my ignorance, because I don't really understand exactly how Bluetooth technology works. I recently upgraded from an iPhone 4 to an iPhone 6. The apps on my old iPhone still work with WiFi, and I was going to use it to play Pandora while working around the house. Much to my disappointment though, I can no longer get the old iPhone to connect to my Bluetooth speaker. I've never had a problem in the past getting the two to connect via Bluetooth, and none of the settings on the iPhone have been changed other than the iPhone being deactivated by AT&T. Is cell phone service or a data plan required to use Bluetooth?
Thank you for your time!
Sheri
iPhone 4, iOS 7.1.2
Posted on Aug 5, 2015 12:25 PM
Community Specialists
Hi AttnSB,
I understand that you are experiencing an issue with pairing your iPhone and Bluetooth speaker. I have an article for you that will help you troubleshoot this behaviour, and it can be found below:
Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201205
Thanks for being a part of the Apple Support Communities!
Posted on Aug 7, 2015 12:28 PM