-
All replies
-
Helpful answers
-
Aug 7, 2015 9:55 AM in response to MoMazby jeremy_v,Hello MoMaz,
Thank you for contributing to the Apple Support Communities.
It appears that your iPhone won't sync with your iMac and isn't recognized by multiple Macs.
To troubleshoot this situation, try these tips from If you don't see your connected device in iTunes for Mac:
Check your USB connections
- Unplug other USB devices from your Mac and try again.
- Try a different USB port.
Restart your device
Restart your Mac
Turn your Mac off and back on.
Update your software
- Check for software updates on your Mac.
- Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
If you've checked all of these steps and the iPhone still isn't recognized, the article I mentions suggests contacting Apple Support at this point:
Get more help
If you still don't see your device in iTunes, contact Apple Support.
Sincerely.
