Hi
I've just installed Windows 10 (no idea why i did it) and now when I start up iTunes (both normal and safe mode) it works ok, but as soon as I plug in my iPhone 6 into the USB port the iTunes app ceases up and I have to kill it using Task Manager.
Any assistance is greatly appreciated (apart from being told to roll back the Windows Operating System )
thx in advance
iPhone 6 Plus, Other OS, Windows 10
Can somebody please help with this question, I can see a lot of similar questions about iTunes and Windows 10 and the main question is to Apple, does iTunes support Windows 10?
If so what version should I install?
At this point I have uninstalled Windows 10 and back to Windows 8.1 and everything is working again. It is continually asking me to upgrade but wont move until satisfied that iTunes (v12.2.1.16) or other version will work.
Again in advance any help is much appreciated
Can somebody please help with this question, I can see a lot of similar questions about iTunes and Windows 10 and the main question is to Apple, does iTunes support Windows 10?
If so what version should I install?
At this point I have uninstalled Windows 10 and back to Windows 8.1 and everything is working again. It is continually asking me to upgrade but wont move until satisfied that iTunes (v12.2.1.16) or other version will work.
Again in advance any help is much appreciated
I am having the same issue but with an iPod touch and no one seems to be able to help me. When did yours occur? When I installed windows 10 the other week it all worked fine I was able to sync songs on my iPod no issue but it all went down hill last Tuesday. It is ridiculous you would think that they would fix this issue by now with an update or something.
Thanks for replying. It happened immediately after upgrading to Windows 10.
I was on the phone well over an hour with Apple today and I also have issues after raising a new HP starting with an upgrade from Win8.1 to Win10. When I plug in my IPhone 5s, it goes crazy, buzzing wildly and finally throwing an error 0xE800084, also 0xE8000004, and another was 0xE8000056. It is an unknown error. We did very carefully scripted uninstall and re-install of ITunes for this Win10 on my 64bit HP mini desktop, but the problem persists. plan to try to call Microsoft to see if there is some messed up driver, though what I could see on the computer looked ok. I sent the image to Apple for review on their end. I never could hook with MS as I was on hold for well over an hour. This is not fun, but I cannot tell if it is Apple or Microsoft issue.
I can't believe with something as basic as this either Apple or MS cannot put out a statement whether iTunes is supported and tested under Windows 10. In my circumstances I'm not asking it to do anything special, just plugging in iPhone 6 (latest technology) to iTunes (latest version) on a latest spec ASUS laptop. Needless to say one company will blame the other..... Pretty lousy service by both companies...
MS asked for feedback on the upgrade which I gave in spades... and no doubt will hear nothing of it.
thx for your help
I'm having the same issue. I have the latest version of iTunes installed and it works fine on Windows 10. However, as soon as I plug in my iPhone 6+, iTunes freezes and I have to force close the program. iTunes, my iPhone, and Windows are all updated to the latest versions, and the drivers in my phone are all up to date.
Hi I have exactly the same problem. I upgraded to Windows 10 now itune cant find my Ipod touch 6th gen. I have uninstalled and reinstalled iTunes but to no avail, however I have a ipod 2nd gen and that seems to work ok. would love some resolution.
This helped me: https://www.youtube.com/watch?v=vkG9NfKR1DA
I went back to putting on Windows 10 as it was annoying constantly asking me to upgrade. In the meantime I upgraded iTunes to 12.2.2.25 and it all seems to work now so I'm not sure what fixed it. Thanks everybody for your input and thanks for nothing Apple and MS
I was on the phone well over an hour with Apple today and I also have issues after raising a new HP starting with an upgrade from Win8.1 to Win10. When I plug in my IPhone 5s, it goes crazy, buzzing wildly and finally throwing an error 0xE800084, also 0xE8000004, and another was 0xE8000056. It is an unknown error. We did very carefully scripted uninstall and re-install of ITunes for this Win10 on my 64bit HP mini desktop, but the problem persists. This is not fun, but I cannot tell if it is Apple or Microsoft issue. UPDATE !!
I found these simple steps in a blog somewhere and tried. The recommendation was to set a read-only attribute to allow read-write (in effect).
IT WORKED!!
Oh my gosh, that was too easy!
I think each person's problem could be unique, but this is one simple, and virtually harmless item to check.
Windows 10 and iTunes not responding when iPhone Plugged in
