Apple Music stops playing automatically after a few minutes

Try these steps:

1. Restart your device.
2. Sign out and back in to your account.
3. Try to reset your device. This won't delete your data stored on it.

• Press and hold the Sleep/Wake button
• Press and hold on the Home button
• Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

This happens to me all the time as well, has to be a playback issue at the Apple Music level, I've restarted my phone multiple times since then and it continues to happen. Such a bizarre issue. Apple has a lot of little things like this to fix.

Hi D. Cohen,

With all due respect as you seem to be an experienced user and I have just registered to this forum, but I am not sure your answer actually makes sense.

You completely puts the issue cause on the customer's side and you put aside the possibility that the issue might come from the service itself.

I have the same problems. My iphone is brand new and barely have any third party apps.

Music stops playing for no reasons since the first day I subscribed.

I thought it was my earphones as they have a command button. Changed them to the original ones... still happening.

Recently I installed a VPN service and I noticed that music stops playing for no reason even more often that it used to.

I then thought this might have to do with the network.

After some research and finding out that a lot of people are experiecing the same issue I found someone else pointing out that this might have something to do with network connectivity.

"Business Insider" has an article about his glitch and other discussions are opened for the same reason"

I noticed that at home, not moving, the music does not stop playing.

So I am no technician, just an enthusiastic apple fan that is used to have devices that just work.

I would be grateful to have from someone a more comprehensive answer about this issue that seems to be affecting a lot of users.

I do understand that this is a new serviceand it is normal that some glitches can occur but therefore:

Are there any plans to have an update to get this fixed before IOS 9? Or we just have to wait and see?

Can someone actually from Apple say something about this ?

I am just being naïve and no one from Apple looks at their own forum?

I do apologize for my English in case something is not clear. It is not my mother tongue.

Thank you

Regards,

Simon

Hi snaavpn,

The troubleshooting steps I've given in my previous post worked a number of times to fix various Apple Music issues. It should be noted, however, that there're some issues with this service that can't be fixed from user's side.

We can't discuss Apple plans or future releases on this forum.