Q: adware attack phone 0800 917 4842
Just got semi scammed by these people, who I thought were Apple Support. Unfortunately they got as far as me allowing them remote access to my brand new macb air. But when they tried selling me outrageously expensive firewall protection (presumably to gain access to bank details) I smelled a rat & told them I'd have to go to an Apple store to confirm as I couldn't be sure who they were who they said they were. The guy quickly lost interest & hung up.
So the good news is there's nothing on my mba yet except for contacts & photos when I synched with icloud, so I can't see how they could have access to anything other than those things & my mba password, which I had to type in to restart & give him remote access.But I am worried that they may have installed some kind of virus/keystroke logger etc. Just checked my bank & no suspicious activity. But they did ask if I had another computer & I told them about my Microsoft PC, which was on at the time. Is there any way they could access that over the wifi the mac was using? I had trouble accessing Apple Support on it & I thought they may have control of my phone line somehow & keeping it open, although we only were talking over the mba.
Feel stupid & a bit freaked out atm. I have an appointment at a Genius bar next week & I won't use the Mac again till then. Not even to change my Password. Not that i know how to do that anyway. This is my 1st mac & totally unfamiliar with how to drive it.
Any suggestions?
iPhone 5, iOS 6.1.4
Posted on Aug 6, 2015 6:31 AM
... & I told them about my Microsoft PC, which was on at the time. Is there any way they could access that over the wifi the mac was using?
The short answer is yes... if you had already been using your Mac to remotely access and control your Windows PC over your network. If you had not already been doing that, the possibility becomes very unlikely.
Posted on Aug 6, 2015 1:04 PM