my iphone is stuck on the apple logo and white background ... help!
My iphone is stuck on the white background and apple logo. i ve tried everything. pls help.
User profile for user:
norm123
User level:
Community Specialist
Hey anca-maria,
I understand that you are stuck at the Apple logo screen on your iPhone. While I know that it can be frustrating, it is something that can be fixed.
The way to fix it is to restore your iPhone. Keep in mind that it will erase all the contents on your iPhone, but if you have a back up in iTunes or iCloud then you will be fine. Take a look at the articles below to help you restore your iPhone using iTunes and put your back up back on.
If you can't update or restore your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201263
Restore your device from an iCloud or iTunes backup
https://support.apple.com/en-us/HT204184
Let me know if the helps or if you need further assistance on this issue.
Take care