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Q: Amazon crashing Safari today. Had to force shut down.

I've had Amazon lock up my MBP before. It's been at least a year ago though. Today when it locked up, option command esc wouldn't work I had to hold down the power button to quit. I started in recovery mode and ran Disk Utility (repair disk/permissions). I do that anytime I've had a crash like that. Can't hurt I guess. I shut off my router to keep it from going right back there after I restarted. After a while I went back to their page and gave it some time to load. Same thing.

2009 MBP 10.7.5 Safari 6.1.6

Just curious to see if anyone else has had this happen. Haven't tried another browser yet. Maybe not going to Amazon will save me some money!

MacBook Pro (15-inch Mid 2009), Mac OS X (10.7.5)

Posted on Aug 6, 2015 8:10 AM

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Q: Amazon crashing Safari today. Had to force shut down.

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  • by CJones5618,

    CJones5618 CJones5618 Aug 7, 2015 8:59 PM in response to g4s
    Level 1 (0 points)
    Aug 7, 2015 8:59 PM in response to g4s

    2009 iMac | Yosemite 10.10.4 | Safari 8.0.7

     

    This happened to me an hour or so ago, and I thought my 6 year old iMac was finally going to video card heaven.  Relieved to not be buying a new machine this weekend, and hope that Amazon gets its act together quickly.

  • by paullouis363,

    paullouis363 paullouis363 Aug 8, 2015 7:15 AM in response to g4s
    Level 1 (12 points)
    iPhone
    Aug 8, 2015 7:15 AM in response to g4s

    It would be interesting if after the problem is resolved by Amazon, one of the more experienced users could explain what happened. It seems unusual that a defect on one web page could hang the entire computer, and not just the application. Just curious.

  • by paullouis363,

    paullouis363 paullouis363 Aug 8, 2015 7:35 PM in response to g4s
    Level 1 (12 points)
    iPhone
    Aug 8, 2015 7:35 PM in response to g4s

    Amazon is now working properly on Safari. I also found that PCs were affected as well, so maybe that's why Amazon fixed the problem quickly. I'd still be interested in an explanation, if anyone out there knows.

  • by ftarr,

    ftarr ftarr Aug 18, 2015 6:32 PM in response to paullouis363
    Level 1 (0 points)
    iPad
    Aug 18, 2015 6:32 PM in response to paullouis363

    Hi:  I have a MacBook Pro mid-2009 with OSX 10.10.4 and Safari 8.0.7 and Amazon today crashing my Mac.  Deleting cookies do not solve the problem.

  • by g4s,

    g4s g4s Aug 18, 2015 6:49 PM in response to ftarr
    Level 2 (417 points)
    iPod
    Aug 18, 2015 6:49 PM in response to ftarr

    Yeah. Here we go again.

  • by Stephen Lang,

    Stephen Lang Stephen Lang Aug 18, 2015 8:11 PM in response to ftarr
    Level 1 (15 points)
    iPhone
    Aug 18, 2015 8:11 PM in response to ftarr

    I have a 2009 MBP on 10.9.5 and Amazon's home page has crashed it twice today. Pretty sure it's the carousel, when my MBP crashes there's a weird graphic glitch over the carousel. I was afraid it was my GPU going bad...whew!

  • by paullouis363,

    paullouis363 paullouis363 Aug 19, 2015 5:49 AM in response to Stephen Lang
    Level 1 (12 points)
    iPhone
    Aug 19, 2015 5:49 AM in response to Stephen Lang

    Amazon crashed my iMac, but not my MBA or iPad. Something on the web page is at odds with the graphics cards in some but not all Macs, etc. Up to Amazon to fix this. The last time this happened, PCs were also affected, so maybe it will be fixed soon.

  • by Doug the Grinder,

    Doug the Grinder Doug the Grinder Aug 19, 2015 10:05 AM in response to paullouis363
    Level 1 (0 points)
    Aug 19, 2015 10:05 AM in response to paullouis363

    Same problem here on a 2009 MBP.  The animated banner on the homepage glitches and freezes the entire system on Safari, forcing a hard restart. Chrome works fine.

  • by MacDave47,

    MacDave47 MacDave47 Aug 19, 2015 12:52 PM in response to Doug the Grinder
    Level 1 (5 points)
    Apple TV
    Aug 19, 2015 12:52 PM in response to Doug the Grinder

    I started noticing Amazon crashing my MacBook Pro today.  Sounds like the same problem reported by everybody else.

     

    I have a mid 2009 13 inch MacBook Pro running Yosemite 10.10.5 and Safari 8.0.8.

     

    Will be interesting to see what the solution is.

  • by 10-32,

    10-32 10-32 Aug 19, 2015 5:27 PM in response to g4s
    Level 1 (0 points)
    Aug 19, 2015 5:27 PM in response to g4s

    Well I'm glad I'm not the only one seeing this weirdness.

    Seeing same issues as OP and others on a Mac Mini (Early 2009) OS 10.10.5, Safari 8.0.8

    It only does it for me on Amazon's front page and I'm 99% certain it has to do with their child-window that plays video ads that loads at the top.

    If I leave that front page up for more than a few seconds, my OS locks, not just the browser.  About every 20-30 seconds after it locks I get monitor-wide narrow pixelated-looking bands that flash briefly on the monitors. Nothing responds and the only option is to hard-power off.

    I can browse anywhere else on Amazon without issues, other sites fine too.  Tried rolling back Java, no luck.

    Bad codec maybe?

    It behaves like a bad video chipset when it locks-up, especially with those horizontal flashing artifacts I get.  I thought my old Mini finally checked itself out for good until I found this thread.

    Everything else on my Mac is working just fine, websites and all.

    I was going to say oddly enough my MacBook Pro (13-inch Mid 2012)  OS 10.10.4, Safari 8.0.7 doesn't have the issue but as I was typing this I noticed the version diff.  UGH.  Going to update the MBP for giggles and see if it develops the issue.

  • by 10-32,

    10-32 10-32 Aug 19, 2015 5:55 PM in response to 10-32
    Level 1 (0 points)
    Aug 19, 2015 5:55 PM in response to 10-32

    Well that shot that theory.  Updated my MBP to the same as my mini, it doesn't lock up on Amazon's front page.

    Different video chipsets perhaps.  I'll check Safari settings later and compare. Weird freakin issue.

  • by CommanderRiker,

    CommanderRiker CommanderRiker Aug 19, 2015 8:50 PM in response to g4s
    Level 1 (0 points)
    Aug 19, 2015 8:50 PM in response to g4s

    This just started happening to me tonight!  Amazon homepage crashes Mac both in Safari and Firefox.  Same symptoms as everyone else.  I noticed that when you go to the Amazon homepage it now adds Ajax to the URL.  I don't recall it doing that before.  Any solutions??

     

    Late 2009 MacBook, OS X 10.9.5, Safari 7.1.8, Firefox 40.0.2.

  • by Dr.Ake,

    Dr.Ake Dr.Ake Aug 20, 2015 10:33 AM in response to g4s
    Level 1 (0 points)
    Aug 20, 2015 10:33 AM in response to g4s

    Same thing with me on MacBook Pro (13-inch, Mid 2009) Yosemite 10.10.5 and Safari 8.0.8. Not happening on my mid 2011 iMac. I agree with 10-32 that it seems related to the image loading at the top. It's happened several times and it's very frustrating. Now I'm simply avoiding that page. I have been able to get out of the situation a time or two without a hard restart, though, by either hitting command-option-shift-escape (worked once or twice), or selecting another program on the dock and then putting the machine to sleep.

  • by mb34,

    mb34 mb34 Aug 20, 2015 1:25 PM in response to CJones5618
    Level 1 (4 points)
    Apple Music
    Aug 20, 2015 1:25 PM in response to CJones5618

    I don't shop online all that much, but went to Amazon today and am having the same problem everyone else is.  Complete lock up.  Have to shut down.  I had just updated Safari after noticing a notification from the app store that a newer version is out.  I am using a circa 2009 iMac with 10.9.5 OS.  I notice that some people have said to try to avoid the home page.  I just have a bookmark for Amazon that takes me to the home page.  Does some one have another Amazon page that seems to work?

  • by Dr.Ake,

    Dr.Ake Dr.Ake Aug 20, 2015 4:19 PM in response to mb34
    Level 1 (0 points)
    Aug 20, 2015 4:19 PM in response to mb34

    Any other Amazon page seems to be fine. Simply DON'T use that bookmark any more and do not navigate to the home page until they remove that carousel image changing thing at the top. (Thanks, Stephen Lange.) I thought the same thing about my GPU.

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