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My IPod 5th Generation is acting up.

It has happened before and it was back to normal in a day. Now I'm going on 3 days and hope isn't around the corner. I'm not an expert in technology so i didn't worry about ICloud until a while ago. I couldn't back my IPod up so I just let it go. Now I'm really starting to worry on if I broke or jailbreaked it on accident. It only has a scratch on the screen and a tiny one by the home button and I took it to the pool yesterday but and I don't know if I got water in it. I searched up solutions but restoring my settings made the problem worse and I can't log back into my email and ITunes and other things like that. My device also deleted a bunch of my photos and crashes apps. When I finally manage to get into an app it glitches. The first time this happened it kept resetting. Now my IPod freezes for a while then resets. It also reset my wallpaper. I'm terrified if I broke my IPod because my IPod 4th Generation didn't survive. I don't know if I should take it in to a store to have it repaired or just leave well enough alone. Any ideas?

iPod touch, iOS 8.3, I used the update I remember

Posted on Aug 6, 2015 9:26 AM

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Question marked as Best reply

Posted on Aug 6, 2015 9:41 AM

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

Restore your device from an iCloud or iTunes backup - Apple Support

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

1 reply
Question marked as Best reply

Aug 6, 2015 9:41 AM in response to sydsnation

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

Restore your device from an iCloud or iTunes backup - Apple Support

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

My IPod 5th Generation is acting up.

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