cfromnelson

Level 1 (0 points)

Q: new email not updating in iTunes

i have changed my email in apple id and iTunes but when I go to update it comes up with old email and wants password. How do I fix?

iPhone 6 Plus, iOS 8.4

Posted on Aug 6, 2015 11:15 AM

I have this question too

Q: new email not updating in iTunes

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by alex_h1,

alex_h1 Aug 8, 2015 11:09 AM in response to cfromnelson
Community Specialists

Aug 8, 2015 11:09 AM in response to cfromnelson

Howdy cfromnelson,
Thanks for using the Apple Support Communities.

From your post it looks like you're being prompted to sign in with your previous Apple ID after changing it. In order to resolve this issue please follow the directions in the link below.

If you're asked for the password to your previous Apple ID in iCloud - Apple Support

Take care.
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