admrjosh

Q: Unable to sync icloud mail with Windows 10 mail app

I an unable to sync my iCloud email to the built in Windows 10 mail app even though the mail app displays iCloud as a option. Any ideas?

Windows 8

Posted on Aug 6, 2015 5:12 PM

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Q: Unable to sync icloud mail with Windows 10 mail app

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  • by dazzasky,

    dazzasky dazzasky Aug 9, 2015 1:22 AM in response to admrjosh
    Level 1 (0 points)
    Aug 9, 2015 1:22 AM in response to admrjosh

    I too have this issue, I have tried every workaround but it still doesn't work. Any idea's on how to fix this would be helpful.

  • by Gretsch6122,

    Gretsch6122 Gretsch6122 Sep 5, 2015 7:03 PM in response to dazzasky
    Level 1 (0 points)
    Sep 5, 2015 7:03 PM in response to dazzasky

    Same problem here!

  • by JediMstr,

    JediMstr JediMstr Dec 13, 2015 6:31 AM in response to admrjosh
    Level 1 (0 points)
    Dec 13, 2015 6:31 AM in response to admrjosh

    Same issue here.  Windows 10 Mail won't sync with my iCloud account.

    Oddly enough, the linked Windows 10 Calendar app does connect to my iCloud account so it's not a credentials problem (I use app-specific passwd since I use two-factor),  Could be a SSL vs TLS issue since Win10 Mail does not give those options for secure access to IMAP and SMTP.

  • by g00dbyegirl,Helpful

    g00dbyegirl g00dbyegirl Jan 6, 2016 11:29 AM in response to JediMstr
    Level 1 (5 points)
    Jan 6, 2016 11:29 AM in response to JediMstr

    I had this problem too, but the app-specific password generator did the trick for me.

     

    As my iCloud email is protected with Apple's two step verification, I needed an 'app-specific password' to sign into an app that's not provided by Apple, like Windows Mail which doesn't support entering verification codes.

     

    Here's the steps (done via my laptop):

     

    • sign into Apple ID with your iCloud email and password: https://appleid.apple.com/account/manage
    • if you're a two step verification user, your device (for me, my iPhone) will give you a verification code to enter after you put in your iCloud email password
    • in the 'Security' section, hit 'Edit'
    • in the 'App-Specific Passwords' section, hit 'Generate Password...'
    • enter a label for this password (I typed 'Windows 10 mail app')
    • hit 'Create'
    • an app-specific password will be created for you, in this format (case sensitive) tmah-jdbq-rdyy-gdes
    • copy the password and hit 'Done'
    • now open up Windows Mail > settings (cog icon) > manage accounts > select your iCloud account and enter your app-specific password then 'Save'

    Your iCloud email should now start to appear. Despite spending days looking at the config settings, it seems Windows Mail pre-set config is correct, so you shouldn't need to change the incoming or outgoing email server settings:

     

    Incoming email server: imap.mail.me.com:993:1

    Outgoing (SMTP) email server: smtp.mail.me.com:587:1

     

    I hope this helps someone. A word of warning though. If you change your primary Apple ID password, all your app-specific passwords will be automatically revoked and you'll need to generate a new one for any apps you want to keep using.

  • by dominik m.,

    dominik m. dominik m. Jan 12, 2016 1:48 PM in response to g00dbyegirl
    Level 1 (0 points)
    Jan 12, 2016 1:48 PM in response to g00dbyegirl

    Great help, works perfect! Thank you

  • by jshubbub,

    jshubbub jshubbub Mar 29, 2016 3:54 PM in response to g00dbyegirl
    Level 1 (4 points)
    Mar 29, 2016 3:54 PM in response to g00dbyegirl

    Fixed my issues with the Windows Mail App.

  • by dbrady553,

    dbrady553 dbrady553 Jun 23, 2016 11:56 AM in response to g00dbyegirl
    Level 1 (4 points)
    Jun 23, 2016 11:56 AM in response to g00dbyegirl

    Yep that worked.  Thank you so much!!

  • by SViel,

    SViel SViel Sep 27, 2016 9:32 AM in response to g00dbyegirl
    Level 1 (4 points)
    Sep 27, 2016 9:32 AM in response to g00dbyegirl

    The answer worked for me and I am able to send and receive mail.  However, I continue to receive an error message from Windows 10 mail: "Your iCloud account settings are out of date".  Very odd...  And annoying!