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Katma0904

Q: Trying to make a purchase with credit card which is on file. Message says I have to contact apple support. What would be the problem?

why is my purchase not going through?

iPad Mini

Posted on Aug 6, 2015 6:34 PM

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Q: Trying to make a purchase with credit card which is on file. Message says I have to contact apple support. What would be the probl ... more

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  • by Demo,

    Demo Demo Aug 6, 2015 6:41 PM in response to Katma0904
    Level 10 (95,701 points)
    iPad
    Aug 6, 2015 6:41 PM in response to Katma0904

    Without more details from you, nobody here can posaibly know why your purchase will not go through. However, the message that you need to contact iTunes support often means that there is a problem with a past purchase, you owe money on a purchase, your credit card details need to be updated, and so on.