HT204385: Deauthorize your computer using iTunes

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PhilipTerryGraham
Level 1 (0 points)

Q: Deauthorizing one PC...

The "Deauthorize All" button does not appear because I only have one computer authorized. The problem is, this article does not at all state what to do in that situation. I do not have access to that authorised PC; I recently clean-installed Windows 10 and forgot to deauthorize beforehand. How can I deauthorize that now non-existent PC, and authorize this one?

Posted on Aug 6, 2015 9:47 PM

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PhilipTerryGraham

Q: Deauthorizing one PC...

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  • by Niel,

    Niel Niel Aug 6, 2015 9:50 PM in response to PhilipTerryGraham
    Level 10 (311,983 points)
    Aug 6, 2015 9:50 PM in response to PhilipTerryGraham

    Authorize the new computer normally. Since you're only using one authorization, having the old computer authorized won't prevent this, unless a rented movie is involved, in which case it's simply impossible to authorize a second one.

     

    (131372)

  • by PhilipTerryGraham,

    PhilipTerryGraham PhilipTerryGraham Aug 6, 2015 11:10 PM in response to Niel
    Level 1 (0 points)
    Aug 6, 2015 11:10 PM in response to Niel

    It won't let be authorize unless the other PC is deauthorized for some reason. :/

     

    EDIT: It suddenly works now. Beforehand, I got an error message saying that I had to deauthorize the other PC before authorizing this one. Any reason why that would show up, I wonder? o.O