NYCgooner

Q: Finder's colored tags missing on NAS after changing file transfer protocol

Here is a brain teaser...

 

We installed Western Digital's NAS drives for a shared file system which utilizes Finder Color Tags for file status. All was well until, one day, we started getting a FILE IN USE error when trying to copy a file back to the NAS. Not everyone was getting the error though, so I cleaned FINDER and all was well. Then it came back again. Then another mac. Then another. Not all the macs, just the iMac with OSX 10.9. The mac mini and the old G5, both running OSX 10.8 did not have this problem.

 

As a test, instead of using the Finder Sidebar to connect to the NAS, I used CMD K and changed connection to SMB using the IP address of the NAS. Problem solved. No more FILE IN USE copy error message from anyone.

 

New problem. The Finder colored tags are missing - no more colored tags.

 

Any ideas?

Posted on Aug 7, 2015 9:00 AM