jenniferfrompet

Q: My maps application will not update with my location

when I try to use the maps app, it gives me wrotten directions that are fine but the map does not update my locations I move.

Posted on Aug 7, 2015 10:09 AM

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Q: My maps application will not update with my location

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  • by Jason L,

    Jason L Jason L Aug 9, 2015 9:15 AM in response to jenniferfrompet
    Community Specialists
    Aug 9, 2015 9:15 AM in response to jenniferfrompet

    Hey Jennifer,

     

    It sounds like the Maps app isn't providing accurate directions because the current location information is incorrect. The article linked below has a lot of great information and troubleshooting tips that will resolve most issues like this one.

    Get help with Maps on your iPhone, iPad, or iPod touch - Apple Support

    If you can't find your current location

    1. Tap Settings > Privacy > Location Services and make sure that Location Services and Maps are turned on.
    2. Restart your device.
    3. Make sure that cellular data or Wi-Fi is on.
    4. Try a different location or a different Wi-Fi network.

    Depending on the type of device and available services, your device uses a combination of cellular, Wi-Fi, Bluetooth, and GPS to determine your location. If you're not within the line of sight of GPS satellites, your device can determine your location using crowd-sourced Wi-Fi and cellular tower locations or iBeacons. 

    Learn more about crowd-sourced Wi-Fi and cellular Location Services.

     

    Take care.