HT204156: About the screens you see when your Mac starts up
Learn about About the screens you see when your Mac starts up
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Helpful answers
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Aug 7, 2015 11:23 AM in response to Meaney123by OGELTHORPE,On the back of your MBP is the serial number. Enter it here and post back the model/year information:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Also what is the current OSX?
Ciao.
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Aug 7, 2015 12:04 PM in response to Meaney123by Diableah,Hi AnneMarie
If you can try starting up the mac in safe boot
At start up press and hold shift key and release when you see the apple symbol (safe boot takes along time to boot up btw so don't worry too much)
If that doesn't work try going to Recovery mode CMD+R again held at start up till you see the apple sign
go to disk utility and verify the disk repair if it advises so
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Aug 7, 2015 12:25 PM in response to Diableahby Meaney123,Dear Diableah,
thank u
i tried it but it's still logging me in as far as the Apple logo - wsit over 80 second and then it stops again
tthank un
i was hoping not to take it to the Apple Store
but I guess I will have to now
aAnne Marie