swollentin
Level 1 (0 points)

Q: OS X crashes and reboots

My MBP crashes and reboots a couple times a day, usually it seems when it's jostled.  I've had it for years and it only started doing this a few days ago.  I got this error report from the last one.  Do I need to replace my hard drive or something?  Loose connection somewhere?  Please help!  And thank you!

 

Anonymous UUID: 6047AB4E-D587-7B75-0A1D-7BB0EF2C3933

 

Sat Aug  8 07:52:29 2015

 

*** Panic Report ***

panic(cpu 0 caller 0xffffff8026217cc2): Kernel trap at 0xffffff81076d3e60, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff81076d3e60, CR3: 0x000000002917e000, CR4: 0x00000000001626e0

RAX: 0x000009c8a4561ae0, RBX: 0x00000000a8598990, RCX: 0x0000000000000001, RDX: 0x00000000000009c8

RSP: 0xffffff81076d3d78, RBP: 0x0000000000000000, RSI: 0x000009c8a45623fd, RDI: 0xffffff803796fa00

R8: 0x0000000000000000, R9: 0x000003e865155843, R10: 0x0000000000000007, R11: 0x0000000000000000

R12: 0xffffff8037df0000, R13: 0xffffff7fa859ae20, R14: 0xffffff7fa859c9b0, R15: 0xffffff81076c1148

RFL: 0x0000000000010092, RIP: 0xffffff81076d3e60, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff81076d3e60, Error code: 0x0000000000000011, Fault CPU: 0x0 Kernel NX fault

 

Backtrace (CPU 0), Frame : Return Address

0xffffff81076d3a20 : 0xffffff802612bda1

0xffffff81076d3aa0 : 0xffffff8026217cc2

0xffffff81076d3c60 : 0xffffff8026234b73

0xffffff81076d3c80 : 0xffffff81076d3e60

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

14E46

 

Kernel version:

Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

Kernel slide: 0x0000000025e00000

Kernel text base: 0xffffff8026000000

__HIB  text base: 0xffffff8025f00000

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10), I am using an iPhone 5s

Posted on Aug 8, 2015 5:07 AM

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swollentin

Q: OS X crashes and reboots

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  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Aug 8, 2015 6:19 AM in response to swollentin
    Level 9 (52,793 points)
    Mac OS X
    Aug 8, 2015 6:19 AM in response to swollentin

    Post the entire report.

     

    https://support.apple.com/en-us/HT201753

     

    Ciao.

  • by swollentin,

    swollentin swollentin Aug 8, 2015 5:13 PM in response to OGELTHORPE
    Level 1 (0 points)
    Aug 8, 2015 5:13 PM in response to OGELTHORPE

    Sure, here it is:

     

    Anonymous UUID: 6047AB4E-D587-7B75-0A1D-7BB0EF2C3933

     

    Sat Aug  8 07:52:29 2015

     

    *** Panic Report ***

    panic(cpu 0 caller 0xffffff8026217cc2): Kernel trap at 0xffffff81076d3e60, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0xffffff81076d3e60, CR3: 0x000000002917e000, CR4: 0x00000000001626e0

    RAX: 0x000009c8a4561ae0, RBX: 0x00000000a8598990, RCX: 0x0000000000000001, RDX: 0x00000000000009c8

    RSP: 0xffffff81076d3d78, RBP: 0x0000000000000000, RSI: 0x000009c8a45623fd, RDI: 0xffffff803796fa00

    R8: 0x0000000000000000, R9: 0x000003e865155843, R10: 0x0000000000000007, R11: 0x0000000000000000

    R12: 0xffffff8037df0000, R13: 0xffffff7fa859ae20, R14: 0xffffff7fa859c9b0, R15: 0xffffff81076c1148

    RFL: 0x0000000000010092, RIP: 0xffffff81076d3e60, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0xffffff81076d3e60, Error code: 0x0000000000000011, Fault CPU: 0x0 Kernel NX fault

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff81076d3a20 : 0xffffff802612bda1

    0xffffff81076d3aa0 : 0xffffff8026217cc2

    0xffffff81076d3c60 : 0xffffff8026234b73

    0xffffff81076d3c80 : 0xffffff81076d3e60

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    14E46

     

    Kernel version:

    Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

    Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

    Kernel slide: 0x0000000025e00000

    Kernel text base: 0xffffff8026000000

    __HIB  text base: 0xffffff8025f00000

    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

     

    System uptime in nanoseconds: 4296669930960

    last loaded kext at 67825043863: com.apple.driver.AGPM        110.19.6 (addr 0xffffff7fa88c7000, size 110592)

    last unloaded kext at 180145115754: com.apple.driver.AirPort.Brcm4331    800.20.24 (addr 0xffffff7fa7d31000, size 2043904)

    loaded kexts:

    1. com.Cycling74.driver.Soundflower 1.6.6
    2. com.apple.driver.AGPM        110.19.6
    3. com.apple.driver.X86PlatformShim            1.0.0
    4. com.apple.filesystems.autofs            3.0
    5. com.apple.iokit.IOBluetoothSerialManager            4.3.5f8
    6. com.apple.driver.AppleOSXWatchdog        1
    7. com.apple.driver.AppleMikeyHIDDriver     124
    8. com.apple.driver.AppleHDA 272.18.1
    9. com.apple.driver.AudioAUUC           1.70
    10. com.apple.iokit.IOUserEthernet       1.0.1
    11. com.apple.Dont_Steal_Mac_OS_X      7.0.0
    12. com.apple.driver.AppleHWAccess   1
    13. com.apple.driver.AppleHV    1
    14. com.apple.driver.AppleUpstreamUserClient          3.6.1
    15. com.apple.driver.AppleIntelSlowAdaptiveClocking           4.0.0
    16. com.apple.driver.AppleThunderboltIP       2.0.2
    17. com.apple.driver.AppleBacklight     170.7.4
    18. com.apple.driver.AppleMCCSControl          1.2.12
    19. com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.5f8
    20. com.apple.driver.AppleMikeyDriver           272.18.1
    21. com.apple.driver.AppleIntelHD4000Graphics       10.0.6
    22. com.apple.driver.AppleIntelFramebufferCapri     10.0.6
    23. com.apple.driver.AppleSMCPDRC   1.0.0
    24. com.apple.driver.AppleSMCLMU     2.0.7d0
    25. com.apple.driver.AppleLPC  1.7.3
    26. com.apple.driver.SMCMotionSensor           3.0.4d1
    27. com.apple.driver.AppleUSBTCButtons        240.2
    28. com.apple.driver.AppleIRController            327.5
    29. com.apple.driver.AppleUSBTCKeyboard    240.2
    30. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    31. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0
    32. com.apple.BootCache            36
    33. com.apple.driver.AppleUSBHub      705.4.2
    34. com.apple.iokit.SCSITaskUserClient            3.7.5
    35. com.apple.driver.XsanFilter 404
    36. com.apple.iokit.IOAHCIBlockStorage           2.7.1
    37. com.apple.driver.AppleFWOHCI      5.5.2
    38. com.apple.driver.AppleSDXC           1.6.5
    39. com.apple.iokit.AppleBCM5701Ethernet   10.1.3
    40. com.apple.driver.AirPort.Brcm4360           930.37.3
    41. com.apple.driver.AppleAHCIPort     3.1.2
    42. com.apple.driver.AppleUSBEHCI     705.4.14
    43. com.apple.driver.AppleUSBXHCI     710.4.11
    44. com.apple.driver.AppleSmartBatteryManager      161.0.0
    45. com.apple.driver.AppleACPIButtons           3.1
    46. com.apple.driver.AppleRTC  2.0
    47. com.apple.driver.AppleHPET           1.8
    48. com.apple.driver.AppleSMBIOS       2.1
    49. com.apple.driver.AppleACPIEC        3.1
    50. com.apple.driver.AppleAPIC            1.7
    51. com.apple.driver.AppleIntelCPUPowerManagementClient          218.0.0
    52. com.apple.nke.applicationfirewall   161
    53. com.apple.security.quarantine        3
    54. com.apple.security.TMSafetyNet     8
    55. com.apple.driver.AppleIntelCPUPowerManagement        218.0.0
    56. com.apple.kext.triggers         1.0
    57. com.apple.iokit.IOSerialFamily         11
    58. com.apple.driver.DspFuncLib          272.18.1
    59. com.apple.kext.OSvKernDSPLib      1.15
    60. com.apple.iokit.IOFireWireIP           2.2.6
    61. com.apple.driver.AppleHDAController        272.18.1
    62. com.apple.iokit.IOHDAFamily           272.18.1
    63. com.apple.iokit.IOAudioFamily         203.3
    64. com.apple.vecLib.kext           1.2.0
    65. com.apple.iokit.IOSlowAdaptiveClockingFamily     1.0.0
    66. com.apple.driver.AppleBacklightExpert     1.1.0
    67. com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.5f8
    68. com.apple.iokit.IOBluetoothFamily  4.3.5f8
    69. com.apple.driver.AppleSMBusController    1.0.13d1
    70. com.apple.driver.AppleSMBusPCI   1.0.12d1
    71. com.apple.driver.X86PlatformPlugin          1.0.0
    72. com.apple.iokit.IOSurface     97.4
    73. com.apple.iokit.IONDRVSupport      2.4.1
    74. com.apple.iokit.IOAcceleratorFamily2         156.16
    75. com.apple.AppleGraphicsDeviceControl     3.10.24
    76. com.apple.iokit.IOUSBUserClient     705.4.0
    77. com.apple.iokit.IOGraphicsFamily    2.4.1
    78. com.apple.driver.IOPlatformPluginFamily 5.9.1d7
    79. com.apple.driver.AppleSMC 3.1.9
    80. com.apple.driver.AppleUSBMultitouch       245.2
    81. com.apple.iokit.IOUSBHIDDriver     705.4.0
    82. com.apple.driver.AppleUSBMergeNub       705.4.0
    83. com.apple.driver.AppleUSBComposite        705.4.9
    84. com.apple.driver.CoreStorage          471.30.1
    85. com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.7.5
    86. com.apple.iokit.IOBDStorageFamily 1.7
    87. com.apple.iokit.IODVDStorageFamily          1.7.1
    88. com.apple.iokit.IOCDStorageFamily 1.7.1
    89. com.apple.driver.AppleThunderboltDPInAdapter            4.0.6
    90. com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
    91. com.apple.driver.AppleThunderboltPCIDownAdapter     2.0.2
    92. com.apple.iokit.IOAHCISerialATAPI 2.6.1
    93. com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.5
    94. com.apple.iokit.IOFireWireFamily    4.5.7
    95. com.apple.driver.AppleThunderboltNHI    3.1.7
    96. com.apple.iokit.IOThunderboltFamily         4.2.2
    97. com.apple.iokit.IOEthernetAVBController  1.0.3b3
    98. com.apple.iokit.IO80211Family       730.60
    99. com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    100. com.apple.iokit.IONetworkingFamily           3.2
    101. com.apple.iokit.IOAHCIFamily          2.7.5
    102. com.apple.iokit.IOUSBFamily            720.4.4
    103. com.apple.driver.AppleEFINVRAM  2.0
    104. com.apple.driver.AppleEFIRuntime            2.0
    105. com.apple.iokit.IOHIDFamily            2.0.0
    106. com.apple.iokit.IOSMBusFamily       1.1
    107. com.apple.security.sandbox 300.0
    108. com.apple.kext.AppleMatch 1.0.0d1
    109. com.apple.driver.AppleKeyStore     2
    110. com.apple.driver.AppleMobileFileIntegrity            1.0.5
    111. com.apple.driver.AppleCredentialManager           1.0
    112. com.apple.driver.DiskImages           397
    113. com.apple.iokit.IOStorageFamily      2.0
    114. com.apple.iokit.IOReportFamily       31
    115. com.apple.driver.AppleFDEKeyStore          28.30
    116. com.apple.driver.AppleACPIPlatform         3.1
    117. com.apple.iokit.IOPCIFamily 2.9
    118. com.apple.iokit.IOACPIFamily          1.4
    119. com.apple.kec.pthread          1
    120. com.apple.kec.corecrypto     1.0
    121. com.apple.kec.Libm   1

    Model: MacBookPro9,2, BootROM MBP91.00D3.B0B, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f44

    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x0198, 0x4B485831363030433953332F344720202020

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x0198, 0x4B485831363030433953332F344720202020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB

    Serial ATA Device: MATSHITADVD-R   UJ-8A8

    USB Device: Composite Device

    USB Device: Hub

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: Hub

    USB Device: Hub

    USB Device: IR Receiver

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Aug 9, 2015 2:57 AM in response to swollentin
    Level 9 (52,793 points)
    Mac OS X
    Aug 9, 2015 2:57 AM in response to swollentin

    Based on you description, It does sound like a hardware problem.  That said, there is a software candidate that you should delete and test:

    Screen Shot 2015-08-09 at 5.51.50 AM.png

    If no success, here are a couple of articles that may be of assistance:

     

    https://support.apple.com/en-us/HT200553

     

    http://www.thexlab.com/faqs/kernelpanics.html

     

    Your last option is an appointment at an Apple store genius bar for a FREE evaluation.

     

    Ciao.