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Helpful answers
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Aug 8, 2015 9:22 AM in response to pfleming512by Linc Davis,When you lose the sound output, do you also lose it in other applications, or only in iTunes?
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Aug 8, 2015 9:27 AM in response to Linc Davisby pfleming512,Only in iTunes. The iTunes player can be moving right along as if it's playing a song. I'll hear no sound from iTunes, but I can go to Sound Preferences and trigger the alert sounds fine.
I've tried reinstalling iTunes as well and it did not help.
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Aug 8, 2015 9:53 AM in response to pfleming512by Linc Davis,Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest by launching iTunes and importing a few tracks. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
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Aug 8, 2015 10:45 AM in response to Linc Davisby pfleming512,No sound from the iTunes store when I log in as guest. I do get sound from Beats 1 Radio. I always get sound from Beats 1 when I try it.... when I log in as guest and in my regular account.
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Aug 8, 2015 10:57 AM in response to pfleming512by Linc Davis,If all the facts are as you've stated, you seem to be triggering a bug, though it's not one I've heard of before.