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Aug 10, 2015 7:34 AM in response to ajezieby Allen A,Hey ajezie,
It sounds as though you're looking to upgrade from Mac OS X Snow Leopard via the App Store, but are unable to do so as you need to set up an iTunes Store account without a credit card. Fortunately, this can be done, but requires a particular process be followed when setting up an account. This process is outlined in the article linked below.
However, if you've already set up your Apple ID for use in the iTunes Store, but are unable to choose "None," we've another article that details the reasons that option may be unavailable.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Regards
