kymfromniagara

Level 1 (0 points)

Q: having trouble autorising my laptop to my account

I;m having trouble authorising my laptop to my itunes account, it keeps crashing itunes. Can any tell me how to fix this

Thinkpad

Posted on Aug 9, 2015 1:21 AM

I have this question too

Q: having trouble autorising my laptop to my account

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by Jason L,

Jason L Aug 10, 2015 2:01 PM in response to kymfromniagara
Community Specialists

Aug 10, 2015 2:01 PM in response to kymfromniagara

Hey there Kym,
Welcome to Apple Support Communities.

If I understand correctly, there's an issue with iTunes quitting unexpectedly when you try to authorize your PC. The article linked below provides troubleshooting tips that that can help you isolate and resolve the issue with iTunes quitting unexpectedly.
Fix unexpected quits or launch issues in iTunes for Windows - Apple Support

So long.
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