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Helpful answers
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Aug 9, 2015 5:41 AM in response to sandralee13by csanders858,If your device is frozen then you will want to follow this: If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
~ Also remember to force close all applications if or when the device restarts: Force an app to close in iOS - Apple Support
~ If this doesn't work then you would want to follow this article: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Best of luck and if all else fails you could simply do a backup and then restore your device as new to assure it's not a software issue using the following articles:
How to back up your devices using iCloud or iTunes - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
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Aug 9, 2015 5:40 AM in response to sandralee13by Briansyddall,Hi
Try a Reboot press & hold power button & menu button
Hold both down until you see Apple Logo .
You will not lose any data .
Cheers
Brian uk