Q: After installing Yosemite from Mavericks, Macbook pro restarts randomly even after clean install. What options are there for me?

Question

nirmalp25

Level 1 (0 points)

Q: After installing Yosemite from Mavericks, Macbook pro restarts randomly even after clean install. What options are there for me?

What options do I have in terms of getting this issue resolved? I bought a second hand macbook pro. It worked great until we upgraded to Yosemite. The RAM is set fine, I even did a clean install. I had to upgrade in order to install Office, but can't even get to that point now. I have pasted the info from the last crash.

Anonymous UUID: 593C7CEC-875B-0E6E-324A-326C94C729D1

Sat Aug 8 01:59:31 2015

*** Panic Report ***

panic(cpu 0 caller 0xffffff7f9623fbdb): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812f2b3000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.24/src/Appl eMuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff811df6b150 : 0xffffff801352bda1

0xffffff811df6b1d0 : 0xffffff7f9623fbdb

0xffffff811df6b2b0 : 0xffffff7f940c2b9f

0xffffff811df6b370 : 0xffffff7f9418c18e

0xffffff811df6b3b0 : 0xffffff7f9418c1fe

0xffffff811df6b420 : 0xffffff7f9440b056

0xffffff811df6b550 : 0xffffff7f941af82d

0xffffff811df6b570 : 0xffffff7f940c95f1

0xffffff811df6b620 : 0xffffff7f940c70fc

0xffffff811df6b820 : 0xffffff7f940c8a4b

0xffffff811df6b8f0 : 0xffffff7f957a3efa

0xffffff811df6ba60 : 0xffffff7f9579a374

0xffffff811df6bda0 : 0xffffff7f957470ee

0xffffff811df6bdd0 : 0xffffff7f9574b283

0xffffff811df6be00 : 0xffffff7f94a711e2

0xffffff811df6be20 : 0xffffff7f94a71175

0xffffff811df6be50 : 0xffffff7f95757c7b

0xffffff811df6be80 : 0xffffff7f95747870

0xffffff811df6bed0 : 0xffffff7f95745071

0xffffff811df6bef0 : 0xffffff8013ad617d

0xffffff811df6bf40 : 0xffffff8013ad3fed

0xffffff811df6bf80 : 0xffffff8013ad40e6

0xffffff811df6bfb0 : 0xffffff80136125b7

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.10.24)[56746081-74AD-347D-95E9-29376AD03E48] @0xffffff7f96231000->0xffffff7f96244fff

dependency: com.apple.driver.AppleGraphicsControl(3.10.24)[9D99B980-413D-342D-90E4-F8F7C1D9 0826]@0xffffff7f96229000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f93fa9000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f93d24000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f9401b000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7f9622c000

com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f94a6c000->0xffffff7f94a7efff

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f94072000->0xffffff7f942dbfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f93d24000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[161AE366-94FE-3E53-8ABD-78A603351329]@0xff ffff7f94062000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f9401b000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f942e6000->0xffffff7f9458ffff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f94072000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f93d24000

com.apple.GeForceTesla(10.0)[6D610F48-5E2A-3029-92D4-D3660A3C8652]@0xffffff7f95 73e000->0xffffff7f9580bfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f93d24000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[161AE366-94FE-3E53-8ABD-78A603351329]@0xff ffff7f94062000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f9401b000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f94072000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

14E46

Kernel version:

Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

Kernel slide: 0x0000000013200000

Kernel text base: 0xffffff8013400000

__HIB text base: 0xffffff8013300000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 923133871660

last loaded kext at 402865790363: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f96329000, size 28672)

last unloaded kext at 468768370172: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f96329000, size 20480)

loaded kexts:

com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.6
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.5f8
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForceTesla 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMuxControl 3.10.24
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.10.24
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.iokit.IOSurface 97.4
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.iokit.IOBluetoothFamily 4.3.5f8
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleGraphicsControl 3.10.24
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.driver.CoreStorage 471.30.1
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.iokit.IOFireWireFamily 4.5.7
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1

System Profile:

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

Thunderbolt Bus:

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E433136464B00

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E433136464B00

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f17

Network Service: Wi-Fi, AirPort, en1

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E433136464B00

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E433136464B00

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

MacBook Pro, OS X Yosemite (10.10.4)

Posted on Aug 9, 2015 8:58 AM

I have this question too

Q: After installing Yosemite from Mavericks, Macbook pro restarts randomly even after clean install. What options are there for ... more

All replies

Helpful answers

by Acm001,Helpful

Acm001 Aug 9, 2015 3:21 PM in response to nirmalp25
Level 3 (623 points)

iPhone

Aug 9, 2015 3:21 PM in response to nirmalp25

What year is the macbook pro? Did you get the original os disc with it. If you have the disc you can run AHT from them if its a newer model you can run them from the internet.
Using Apple Hardware Test - Apple Support
Using Apple Diagnostics - Apple Support
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by MrHoffman,Helpful

MrHoffman Aug 9, 2015 4:00 PM in response to Acm001
Level 6 (15,612 points)

Mac OS X

Aug 9, 2015 4:00 PM in response to Acm001

It's a MacBook Pro 15-inch Mid 2010 model.

The immediate error is from the graphics.

There were graphics problems with this series.

Run the hardware diagnostics as was suggested, then call up Apple.

One potential work-around discussed around the forums was to disable graphics switching, but that may not be a factor here. (Also see here and here.)

I would suggest not deleting files nor making any related and potentially-detrimental changes — not until after diagnostics, and after discussing this misbehavior with the Apple support folks. Only (maybe) if they can't offer a solution.
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by nirmalp25,

nirmalp25 Aug 10, 2015 10:04 AM in response to nirmalp25
Level 1 (0 points)

Aug 10, 2015 10:04 AM in response to nirmalp25

Thanks for the quick response. I had bought this second hand for my son who will be using it for college. Since the upgrade, he's so frustrated and I feel bad that I couldn't afford a new one. Since I have no coverage, do any of you think that Apple will still cover the cost to fix it? If not, then would it be good for me to do it myself? I have decent skills and have put together my own pc's before in the past.

Thanks!
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by Acm001,

Acm001 Aug 10, 2015 10:18 AM in response to nirmalp25
Level 3 (623 points)

iPhone

Aug 10, 2015 10:18 AM in response to nirmalp25

You have to go and see if it's covered before doing anything. Take it to an Apple store. Do you what model it is?
http://www.apple.com/support/macbookpro-videoissues/
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by John Galt,

John Galt Aug 10, 2015 10:43 AM in response to nirmalp25
Level 8 (48,663 points)

Mac OS X

Aug 10, 2015 10:43 AM in response to nirmalp25

I hope you did not pay a lot of money for that Mac.

Read:

Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100
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by nirmalp25,

nirmalp25 Aug 10, 2015 10:45 AM in response to John Galt
Level 1 (0 points)

Aug 10, 2015 10:45 AM in response to John Galt

$350. I had to replace the screen and up the RAM in order for it to last somewhat imo.

So, no I did not pay a lot for it.
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by MrHoffman,

MrHoffman Aug 10, 2015 12:27 PM in response to nirmalp25
Level 6 (15,612 points)

Mac OS X

Aug 10, 2015 12:27 PM in response to nirmalp25

You'll have to ask Apple (directly) whether they'll cover this repair or not.

There are tear-downs of various systems, and you'll need to decide whether you want to procure parts and proceed — particularly given it's not entirely certain what the fault here is.
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Q: After installing Yosemite from Mavericks, Macbook pro restarts randomly even after clean install. What options are there for me?

All replies Helpful answers

by Acm001,★Helpful

by MrHoffman,★Helpful

by nirmalp25,

by Acm001,

by John Galt,

by nirmalp25,

by MrHoffman,

All replies

Helpful answers

by Acm001,Helpful

by MrHoffman,Helpful