yazeed_20
Level 1 (0 points)

Q: macbook pro died

hello,

 

i woke up today and found my macbook retinia not working at all!

it's not responding to any button, not turning on and doesn't make any sound! 

i think also it's not a battarey issue, cause when i shut down my mac yesterday, it was on approximately 80% !

yesterday it was working perfectly, i'm really dissapointed with this, i'm a student and i need my computer to work.

 

looking forward to your solution.

 

regards,

yazeed abd elkhalek.

Posted on Aug 9, 2015 12:40 PM

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yazeed_20

Q: macbook pro died

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  • by norm123,

    norm123 norm123 Aug 11, 2015 9:05 AM in response to yazeed_20
    Community Specialists
    Aug 11, 2015 9:05 AM in response to yazeed_20

    Hello Yazeed,

    Sorry to hear about your MacBook Pro not powering on but lets see if we can get it working again. 

    If your MacBook Pro is not responding to anything, take a look at the article below. Even though you have said that you do not think it is power related, that is something that you want to check. Check to make sure that it gets power from the power adapter. If it doesn't, you will need to reset the SMC. If you are still experiencing the issue, then you will want to have it looked at an Apple Store. 

    If your Mac won't turn on
    https://support.apple.com/en-us/HT204267

    Take care