HT202778: About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

Learn about About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

olalalal

Level 1 (0 points)

Q: How to remove a lock when accidentally selecting "don't trust"

I accidentally clicked "don't trust" one day. Now It won't give me the option and won't allow me access to my phone when I connect it to my 10.9.1 version macbook pro. Specifically in image capture, the device appears but an error window pop up reading "please unlock -name of iphone-"

My phone is out of space in a bad way and I'd love to clear it off.

How to remove a lock when accidentally selecting "don't trust"

iPhone 6, iOS 8.1.2

Posted on Aug 9, 2015 12:59 PM

I have this question too

Q: How to remove a lock when accidentally selecting "don't trust"

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by csanders858,

csanders858 Aug 9, 2015 1:08 PM in response to olalalal
Level 1 (10 points)

Aug 9, 2015 1:08 PM in response to olalalal

 This should help,
Reset the Lockdown folder on your computer: Reset the Lockdown folder in iTunes - Apple Support
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by elcpu,

elcpu Aug 9, 2015 1:10 PM in response to olalalal
Level 6 (16,007 points)

Photos for Mac

Aug 9, 2015 1:10 PM in response to olalalal

Try this:
Disconnect your iPhone from the computer.
In iTunes on PC/Mac, click Edit, Preferences
Click on the Advanced tab
Click on the Reset Warnings button
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HT202778: About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

Q: How to remove a lock when accidentally selecting "don't trust"

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by csanders858,

by elcpu,

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