kevinfromlunenburg
Level 1
(0 points)
Q: ipad 2 OS 8.4 My ipad keeps requiring me to login to an inactive iCloud account We no longer remember the password or info associated with this account. This happens approximately every 7 seconds. Please help.
iPad 2 OS 8.4
My iPad keeps asking to login to an iCloud account we no longer use. We cannot remember the password or information associated with this account. The request for the sign in keeps repeating every 7 seconds. We cannot disable this account because it requires the password. Any help would be greatly appreciated.
iPad 2, iOS 8.4
jason269
Community Specialists
Hello, Kevin.
Thank you for visiting Apple Support Communities.
I understand you are receiving a prompt to confirm your iCloud password. Since the login information is no longer recalled, here are the best two troubleshooting articles to go through for this scenario.
If you're asked for the password to your previous Apple ID in iCloud
Contact Apple for help with Apple ID account security
Cheers
