Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Kustrio
Kustrio Author
User level: Level 1
8 points

iPhone 5 searching for signal all the time..! Is there any fix??

I have tried everything already - I reseted the network settings, all settings, made a hard reset, installed updates, tried different SIM-cards..! It does not matter what I do, nothing changes. I already googled for two days straight and I have not found a clue whatsoever! Is it possible that somehow the antenna inside the phone is broken?? If yes, is there something I could do to fix it? Thank you very much for your answers!!

iPhone 5

Posted on Aug 9, 2015 3:19 PM

Reply
2 replies
User profile for user: chuck_3rd
chuck_3rd
User level: Community Specialist

Aug 11, 2015 10:55 AM in response to Kustrio

Hello Kustrio,

Thanks for using Apple Support Communities.


I see from your post that your iPhone is showing Searching instead of connecting to cellular data. Since you have already gone through some troubleshooting steps, please follow the ones outlined below which you have yet to go through.


If you see No Service or Searching

If you see No Service or Searching on your device, or can't connect to a cellular network or cellular data, follow these steps:

  1. Check your coverage area to make sure you're in an area with cellular network coverage.
    • If you can't connect to a cellular network, make sure cellular data is on in Settings > Cellular.
    • If you're traveling internationally, make sure your device is set up for data roaming. Go to Settings > Cellular > Data Roaming.
      User uploaded file
  2. Restart your iPhone or iPad.
  3. Check for a Carrier Settings Update.
  4. Remove the SIM card then reinsert it. If the SIM card is damaged, worn, or bent, or doesn't fit in the SIM tray, contact your carrier.
  5. Try another location. If possible, see if other devices are able to connect to your carrier's network in that location.
  6. Contact your carrier to:
    • Verify that your account is active and in good standing.
    • Make sure there are no outages in your area.
    • Check that your device is not blocked from receiving cellular services and set up with the right data plan.
  7. Update your iPhone or iPad to the latest version of iOS.

If you still can't connect to a cellular network, and have confirmed with your carrier that there isn't an issue with your account or network, try restoring your device.

If you can't connect to a cellular network or cellular data - Apple Support


Have a good one.

Reply

iPhone 5 searching for signal all the time..! Is there any fix??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up