Q: Apple iPad Wi-Fi 16GB
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Aug 9, 2015 11:48 PMby D.Cohen,Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
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Aug 10, 2015 12:30 AMby NR2008,Thank you. I applied the above and Apple appeared. Then I clicked on FaceTime and it asked for Apple ID Password which I typed, then asked for Apple ID password again and I entered it again, but it says my Apple ID or Password is incorrect.
Do I need to have one password for Apple ID, then separate Apple ID passwords for FaceTime, iTune and etc. If this is the case how can I do that? Please help. The problem is not solved yet.
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Aug 10, 2015 12:38 AMby D.Cohen,You need to have only one password. Try signing out and back in to your account.
Make sure FaceTime is not restricted.
About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
What country do you live in and where have you purchased your iPad?
