HT203585: FaceTime for Mac: Troubleshooting FaceTime

Learn about FaceTime for Mac: Troubleshooting FaceTime
bjannett

Q: I can hear others but they can't hear me on FaceTime.

Ever since I updated to OS X Yosemite when I FaceTime others I can hear them but they can't hear me.  I need help please, how can I fix this??  I can't FaceTime with my grandchildren in Korea now because of this issue. HELP!!

iMac, OS X Yosemite (10.10.4)

Posted on Aug 10, 2015 9:59 AM

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Q: I can hear others but they can't hear me on FaceTime.

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  • by Linc Davis,

    Linc Davis Linc Davis Aug 10, 2015 12:51 PM in response to bjannett
    Level 10 (207,926 points)
    Applications
    Aug 10, 2015 12:51 PM in response to bjannett

    First take the steps described in the comment of texasgrape1 in this discussion. If there's no change, see below.

    Open the Sound preference pane and select the Input tab. Make sure the microphone you're trying to use is selected and that there's a response on the volume meter when you speak into it. If any other sound input devices are shown in the device list, what are they?