Q: Muffled noise on Iphone 6

I just got an iphone 6 yesterday and people say they hear me but sound muffled. It may be the building i'm in but if not any suggestions on what could be causing this problem?

iPhone 6, iOS 8.4

Posted on Aug 10, 2015 8:34 AM

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Q: Muffled noise on Iphone 6

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by brenden dv,

brenden dv Aug 12, 2015 6:37 AM in response to dianeb1234
Community Specialists

Aug 12, 2015 6:37 AM in response to dianeb1234

Hi dianeb1234,

I'm sorry to hear you are having these issues with your new iPhone. If the audio on your calls sounds muffled on either end, you may find the information and troubleshooting steps in the following articles helpful:

If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

Cheers
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Q: Muffled noise on Iphone 6

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by brenden dv,

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