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Aug 12, 2015 6:37 AM in response to dianeb1234by brenden dv,Hi dianeb1234,
I'm sorry to hear you are having these issues with your new iPhone. If the audio on your calls sounds muffled on either end, you may find the information and troubleshooting steps in the following articles helpful:
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
Cheers
