HT201320: Set up an email account on your iPhone, iPad, or iPod touch

Learn about Set up an email account on your iPhone, iPad, or iPod touch
lisafromcentereach

Q: I want to add my daughters email to my iPad so her friends can FaceTime with her. When I go to FaceTime under settings and tap add another email I put in my daughters email and click enter and the word verifying appears but nothing happens. Help

I want to add my daughters email to FaceTime. I tap add another email in FaceTime in settings. The word verifying appears but nothing happens. Help!

iPad, iOS 8.4

Posted on Aug 10, 2015 3:27 PM

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Q: I want to add my daughters email to my iPad so her friends can FaceTime with her. When I go to FaceTime under settings and tap add ... more

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  • by jason269,

    jason269 jason269 Aug 12, 2015 11:17 AM in response to lisafromcentereach
    Community Specialists
    Aug 12, 2015 11:17 AM in response to lisafromcentereach

    Hello, Lisa.  

     

    Thank you for visiting Apple Support Communities.  

     

    It sounds like you are attempting to add your daughter's email account to your Apple ID for use with FaceTime.  Here is a troubleshooting article that may help you with verifying her email address.  

     

    If you get an error when trying to activate iMessage or FaceTime

     

    A better solution may be to look into Family Sharing.  Take a look at the article below and see if this solution better suits your needs.  

     

    Family Sharing

     

    Cheers

  • by amaju,

    amaju amaju Aug 12, 2015 12:07 PM in response to lisafromcentereach
    Level 1 (10 points)
    Aug 12, 2015 12:07 PM in response to lisafromcentereach

    Hi there... Follow these steps and you will be sorted.

     

    1. Go to Settings = iCloud

    2. Click on your Name where your apple id / email address is just underneath

    3. Input your password

    4. Select Contact Information

    5. Under Email addresses, click Add Another Email

    6. Add your daughter's email address and click Done

     

    A verification email address will be sent to your daughter's email. This email will present her with a link to complete the verification process.

    When she click on this link, a new page will be opened where YOU will need to login with your apple id and password.

    This whole process should be over in less than 5 mins tops