HT204770: Get help with iOS update and restore errors

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javad_sn
Level 1 (0 points)

Q: error10 in itunes

erorr10 in my itunes when my device restored

iPhone 6 Plus, iOS 8.4

Posted on Aug 10, 2015 11:57 PM

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javad_sn

Q: error10 in itunes

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  • by D.Cohen,

    D.Cohen D.Cohen Aug 11, 2015 12:02 AM in response to javad_sn
    Level 6 (8,424 points)
    Desktops
    Aug 11, 2015 12:02 AM in response to javad_sn
    • Make sure you have the latest iTunes version installed on your computer.
    • Make sure you are NOT using iOS beta version.
    • Make sure your device is NOT jailbroken.

     

    As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.

    More info here: https://support.apple.com/en-us/HT201263