spark3800

Q: My Macbook Pro is dead


I was using my Macbook Pro when it suddenly died.  I pushed the power button and it did nothing.  When I plug it into the power chord it tries to turn on but immediately dies, and does this continuously by itself until I unplug the power chord.  What is wrong with it?

MacBook Pro, iOS 8.4

Posted on Aug 11, 2015 5:19 AM

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Q: My Macbook Pro is dead

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  • by D.Cohen,

    D.Cohen D.Cohen Aug 11, 2015 5:20 AM in response to spark3800
    Level 6 (8,424 points)
    Desktops
    Aug 11, 2015 5:20 AM in response to spark3800

    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


    If this doesn't help, follow the instructions below:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds


    Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there: How to Reset NVRAM on your Mac - Apple Support


    Try resetting the System Management Controller: https://support.apple.com/en-us/HT201295


    Take a look at the steps suggested by Apple in this article:

    https://support.apple.com/en-us/HT204267


    Hope this helps!

  • by spark3800,

    spark3800 spark3800 Aug 11, 2015 6:04 AM in response to D.Cohen
    Level 1 (0 points)
    Aug 11, 2015 6:04 AM in response to D.Cohen

    safe boot worked.  thanks!  everything back to normal

  • by D.Cohen,

    D.Cohen D.Cohen Aug 11, 2015 6:15 AM in response to spark3800
    Level 6 (8,424 points)
    Desktops
    Aug 11, 2015 6:15 AM in response to spark3800

    Pleased to hear that. You are welcome!