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Helpful answers
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Aug 12, 2015 2:48 PM in response to duncan1941by judysings,Hello duncan1941,
Were you able to access photos via iCloud prior to updating to Windows 10? Take a look at the resource below which explains the requirements and processes for iCloud Photo Sharing:
iCloud Photo Sharing FAQ - Apple Support
https://support.apple.com/en-us/HT202786To use iCloud Photo Sharing, you need an iCloud account (Apple ID), compatible devices, and up-to-date software:
- iPhone, iPad, or iPod touch using iOS 7 or later
- Mac using OS X Mavericks v10.9 or later and either iPhoto 9.5 or Aperture 3.5
- Apple TV with Apple TV software 6.0 or later
- PC using Windows 7 or later and iCloud for Windows (or iCloud Control Panel 3.1 or later)
If you enabled the Public Website option when you set up your shared album, your friends and family can view your photos and videos from any current web browser using a link that you provide.
Learn how to set up iCloud on all your devices.
How do I turn on iCloud Photo Sharing?
After you update your devices and set up your iCloud account, it’s easy to turn on iCloud Photo Sharing on any of your devices:
- iOS device: Go to Settings > iCloud > Photos and turn on iCloud Photo Sharing.
- Mac:
- Choose Apple menu > System Preferences.
- Click iCloud, then select Photos.
- Apple TV: Go to Settings > iCloud > iCloud Photos Settings and turn on Photo Sharing.
- PC: Open iCloud for Windows (or iCloud Control Panel) and select Photos. Click the Options button to verify that iCloud Photo Sharing is on and adjust the settings. Click Apply when you're done.
Take care,
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Aug 13, 2015 12:26 AM in response to judysingsby duncan1941,Thanks judysings. This does not however answer my question.
I can get my photos from icloud on my windows 10 PC, but I cannot then download them onto my PC to use them with other software.., eg photoshop. Any more thoughts?
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Aug 13, 2015 7:00 AM in response to duncan1941by judysings,Hi duncan1941,
How were you downloading shared iCloud images to your PC before you upgraded to Windows 10? Did you use this method?
Archive or make copies of your iCloud data - Apple Support
https://support.apple.com/en-us/HT204055Copy content from My Photo Stream and iCloud Photo Sharing in Windows
All photos in My Photo Stream are automatically saved to your PC, and saved photos are available even if you turn off Photos in iCloud for Windows. To save photos and videos from a shared stream, you must save them to another folder on your hard drive:
- Open iCloud for Windows.
- Click the Options button next to Photos (or Photo Stream). Note the path listed under iCloud Photos location.
- Open a File Explorer window (Windows 8) or Windows Explorer window (Windows 7).
- Go to the iCloud Photos folder using the above path. Open the Shared folder.
- Select the photos you want to save, then copy them to another folder on your computer. Include this folder if you back up your computer.
For information on backing up your Windows computer, see Microsoft Support.
Regards,
