Q: "file type not supported" on iTunes, files were purchased from the store by that iPhone6+
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Aug 13, 2015 7:42 AMby judysings,Hello KunzeofRunnells,
Do you and your wife share the same iTunes Library or do you have separate user accounts on your Mac. Is the Mac updated to the latest version of iTunes? If these items were purchased from iTunes, they can be redownloaded. I'll include a few links below with more details.
Get the latest version of iTunes - Apple Support
https://support.apple.com/en-us/HT201352Download past purchases from iTunes - Apple Support
https://support.apple.com/en-us/HT201272Redownload a song
On an iPhone or iPod touch
- Open the iTunes Store app.
- From the menu the bottom of the screen, tap More.
- Tap Purchased, then tap Music.
- Tap Not on This iPhone or Not on This iPod.
- Scroll to find the song that you want to download, then tap it.
- Tap the Download icon
to the right of the title. Your song downloads to your device.
Ringtones or tones
If you made a backup of these items on your Mac or PC, you can sync the items to your iOS device. You can't download these items again from iTunes in the Cloud.
Sync your iPhone, iPad, and iPod with iTunes using USB - Apple Support
https://support.apple.com/en-us/HT201253Regards,
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Jan 7, 2016 9:54 AMby hnnhtwd,I was having exactly the same problem with my iPhone 6 after I upgraded my iMac to the latest OS (Yosemite). Here's what I did that worked:
I closed iTunes.
In Finder, I located my iTunes Library.
I renamed my iTunes Library. (Pick any name you like).I re-opened iTunes, and when it gave me an error message saying it could not locate the iTunes library, I directed it to the newly renamed library.
I synced my phone.Problem fixed.
For some reason, making iTunes relocate the iTunes library somehow solved the problem, and now all my audio files are syncing to my phone just fine—no error message.
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Apr 13, 2016 5:15 PMby bearoness,I only had 11 songs that wouldn't sync. It is a bit infuriating that iTunes won't let me print or save a list of these files.
I just made a list of the songs, then played each one. Everything synched just fine after that. It's strange, and disappointing. iTunes used to be such a great application, but it ****** me off on a regular basis these days.
