Q: How do I fix this? The server returned the error: The connection to the server “p05-imap.mail.me.com” on port 993 time ... How do I fix this? The server returned the error: The connection to the server “p05-imap.mail.me.com” on port 993 timed out. more
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Helpful answers
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Aug 13, 2015 7:53 AM in response to Movie Boomby norm123,Hello Movie Boom,
I understand that you are having an issue with connecting to your iCloud email. While I know it can be frustrating, it is something that can be fixed.
Start by taking a look at the article below. It will have details on checking the settings for your email as well additional troubleshooting if nothing in the article resolves the issue. I have quoted a section for checking your settings as well so you do not have to hunt that part down.
Get help using iCloud Mail
https://support.apple.com/en-us/HT203528
If you can't receive mail in the Mail app on your Mac
Find the name of your iCloud account on the left side of the main Mail window. If your account name is dimmed and has a lightning-bolt symbol next to it, your account is offline. To take your account online, connect to the Internet, then choose Mailbox > Take All Accounts Online. If you still need help, use these steps:
- Choose Mail > Preferences.
- Click the Accounts tab.
- Select your iCloud account from the list of accounts.
- Click the Advanced tab and check your settings:
- Port: 993
- Select Use SSL
- Authentication: Password or Apple Token
Let me know if this helps you are or are still having the same issue.
Take care -
Aug 13, 2015 8:25 AM in response to norm123by Movie Boom,Unfortunately these steps were tried before I reached out for help.
I've had to restart my server in order to clear this problem.
I have a few computers connected and this particular computer is the only one with this re-occurring issue.
Thanks for you reply.
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