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How do I fix this? The server returned the error: The connection to the server “p05-imap.mail.me.com” on port 993 timed out.

The server returned the error: The connection to the server “p05-imap.mail.me.com” on port 993 timed out.

How do I fix this?

MacBook Pro, Mac OS X (10.7.4)

Posted on Aug 11, 2015 9:45 AM

Reply
3 replies

Aug 13, 2015 7:53 AM in response to Movie Boom

Hello Movie Boom,
I understand that you are having an issue with connecting to your iCloud email. While I know it can be frustrating, it is something that can be fixed.
Start by taking a look at the article below. It will have details on checking the settings for your email as well additional troubleshooting if nothing in the article resolves the issue. I have quoted a section for checking your settings as well so you do not have to hunt that part down.
Get help using iCloud Mail
https://support.apple.com/en-us/HT203528

If you can't receive mail in the Mail app on your Mac

Find the name of your iCloud account on the left side of the main Mail window. If your account name is dimmed and has a lightning-bolt symbol next to it, your account is offline. To take your account online, connect to the Internet, then choose Mailbox > Take All Accounts Online. If you still need help, use these steps:

  1. Choose Mail > Preferences.
  2. Click the Accounts tab.
  3. Select your iCloud account from the list of accounts.
  4. Click the Advanced tab and check your settings:
    • Port: 993
    • Select Use SSL
    • Authentication: Password or Apple Token

Let me know if this helps you are or are still having the same issue.
Take care

How do I fix this? The server returned the error: The connection to the server “p05-imap.mail.me.com” on port 993 timed out.

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