Brentonw

Q: Help with receiving email notifications

every time I get a email my phone doesn't notify me about it so when I open my email like 10 of them pop up at once because I didn't know they were there.. Also I have made sure the notifications were turned on for my mail

iPhone 5s, iOS 8.4

Posted on Aug 11, 2015 11:34 AM

Close

Q: Help with receiving email notifications

  • All replies
  • Helpful answers

  • by jason269,

    jason269 jason269 Aug 13, 2015 9:47 AM in response to Brentonw
    Community Specialists
    Aug 13, 2015 9:47 AM in response to Brentonw

    Hi, Brentonw.  

     

    Thank you for visiting Apple Support Communities.  

     

    It understand that you are not receiving notifications for Mail.  I would need a little more information to provide a better answer.   Have notifications for mail ever worked?  Try forcing all open applications to close and restart your iPhone.  If the issue persists, check to make sure the settings for notifications is enabled.  

     

    Force an app to close in iOS

     

    Not getting notifications for a specific app

    Push notifications require an active Wi-Fi or cellular connection. If you’re not getting notifications for a specific app, try these steps:

     

    1. Go to Settings > Notifications to verify that the app supports notifications. If notifications do not appear in the Notification Center, make sure that the Notification Center setting for the app is enabled. 
    2. Make sure you’re signed in to your Apple ID.
    3. If you’ve recently installed an app or restored a backup, open the app to start getting notifications.

     

    About Notifications on iPhone, iPad, and iPod touch

     

    I would also suggest checking to see if Push, Fetch or Manual is enabled for this account as this could be expected behavior depending on your settings.  Go to Settings > Mail, Contacts, Calendars, Fetch New Data and select the account with this issue.  Push will force the mail to show up once received, Fetch will check it on a schedule and Manual will only pull mail in if you open the application.  

     

    Mail settings

     

    Regards