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Helpful answers
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Aug 13, 2015 11:27 AM in response to Tanujapatelby brenden dv,Hello Tanujapatel,
I'm sorry to hear you are having these issues with iTunes on your Windows machine. If you continue to have issues installing iTunes, you may find the information and steps outlined in the following article helpful:
If you can't install or update iTunes for Windows - Apple Support
Regards
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Nov 16, 2015 10:16 AM in response to brenden dvby rjccml,At first I had the missing itunes6464.msi message. I uninstalled everything. Even used Microsoft uninstaller program. Now I get a message about not having a key which you cant copy the message. IS it getting time to leave APPLE because they are making it so difficult to update? I have spent days trying to get t his resolved. There should not be any issues like this. Totally frustrated at this point. I am even up for apply taking control of my pc to do it for me. And trust me I am pretty good with computers. Any help from anyone would be appreciated. Windows 7 HP G60 laptop.
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Nov 16, 2015 12:29 PM in response to rjccmlby turingtest2,For "Could not open key/write value" errors when reinstalling iTunes try b noir's user tip:
The technique can be applied to the branch of the registry mentioned in the error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to anolder version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.
If you've tried the above without success then see the method in Install missing components. What component fails to install, and what error message does it give? See this post for steps to produce detailed logs of the installation which may reveal why iTunes won't install. Look for words like failed or error.
tt2
