uninstalling itunes apple application support

Hey there, nk1809 -

You may have already tried some of these steps, but the resource below explains how to uninstall iTunes and its related components in a very specific order. Give these a try:

Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
https://support.apple.com/en-us/HT204275​

Last Modified: Jul 4, 2015​

Regards,

Hi nk1809,

It sounds like you may need some one-to-one help with a technical advisor to straighten this out. Click on the link below to initiate that support.

Contact Apple Support - Apple Support

Regards,

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.

If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.

tt2