Confusion: Restore backup from iTunes when I forgot passcode

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Confusion: Restore backup from iTunes when I forgot passcode

In this official support article "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled"

I need to use "recovery mode" to recover my iPhone, and then, the step 5 "When you reach the Set Up screen while restoring your iOS device, tap Restore from iTunes backup."

However, I have 2 questions?

1 Does iTunes backup my passcode?

2 If yes, when I restore from iTunes backup, the passcode what I forgot will come back again.

iPhone 6, iOS 8.3

Posted on Aug 12, 2015 2:46 AM

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Answer 1

norm123

Community Specialist

Aug 13, 2015 3:03 PM in response to chao422

Hey chao422,
I can understand your concern with restoring from a back up with bring back a passcode that you forgot. Now the only way that any passwords or passcode are brought back, is if the iTunes backup was encrypted itself. if there is no password on the back up, it will prompt you to create a new passcode and also enter in any passwords for any email accounts that you have on your iPhone. For more details on this, take a look at the articles below.
So to recap, iTunes will only back up your passcode if the iTunes backup is encrypted and if that is the case, you would need to set up your iPhone as new.
About encrypted backups in iTunes
https://support.apple.com/en-us/HT203790
About backups in iCloud and iTunes
https://support.apple.com/en-us/HT204136
Take it easy

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